Support and Maintenance
Example 1:
MAINTENANCE OF Recording System with 10 channels
Monday to Friday
9 am to 5 pm (Bank Holiday excluded)
Major fault 4 working hours response / Minor fault 8 working hours response
Monday to Friday
9 am to 5 pm (Bank Holiday excluded)
Major fault 4 working hours response / Minor fault 8 working hours response
Total Cost €500 per annum
Example 2:
MAINTENANCE OF Recording System with 30 channels
Monday to Friday
9 am to 5 pm (Bank Holiday excluded)
Major fault 4 working hours response / Minor fault 8 working hours response
Monday to Friday
9 am to 5 pm (Bank Holiday excluded)
Major fault 4 working hours response / Minor fault 8 working hours response
Total Cost €1,500 per annum
“Acer deliver on time within budget and their technical back-up is of a very high standard.”
Kevin Gahan, IFS Brokers
- Analog, Basic, PRA ISDN lines
- Records digital, SIP & IP extensions
- Record interviews or meetings
- Give notification (Calls may be recorded)
- Analog, Basic, PRA ISDN lines
- 300 different messages
- Answer per CLI or VDN / DDI
- Stats on calls